Privacy & Cookies
Be in the know. This page details the who, what, why, where, when and how of collecting your personal information.
Privacy
1. Definitions
When we say “Epoch Marketing Ltd”, “we”, “I”, or “us”, we are referring to Epoch Marketing Ltd. When we say, “services”, we are referring to Epoch Marketing Ltd providing brand, marketing and strategic services to businesses.
2. Who has access to your information?
Epoch Marketing Ltd collects and has access to your information. Under no circumstances, will we sell or share your data.
All third party data processors used on this website are GDPR compliant.
We use the following:
- WordPress is the platform used to develop this website.
- Quickbooks is our accounting software and used for invoicing.
- Totemic IT provide secure hosting and the domain name for this website.
- Google Analytics is used to track the use of our website.
- Microsoft 0365 is used to communicate via email and store photos and client information.
3. What information do we collect about you?
For enquiries, we only ever ask for your name, email address and telephone number.
When submitting feedback on the service you receive, we will ask for your consent to use your name, business name, logo and/or photo.
When paying for a service your full name, company address, phone number, and email address are collected and processed via Quickbooks.
We also collect anonymous data on your use of www.epochmarketingltd.com
4. Why do we collect your information?
We collect your information to:
- discuss and process your enquiry
- process invoices and proposals
- follow up on your satisfaction levels
- comply with legal requirements
We don’t have any subscription services so you’ll never receive any direct mail from us.
5. Where is your data stored/used?
All data is stored on a secure computer or One Drive and can only be accessed by the business owner. Where data is passed with a third party, these third parties are listed above.
Case studies and client reviews may be used on:
- epochmarketingltd.com
6. How long is it your data stored for?
- Client files are kept on record (via One Drive) for up to ten years
- Quickbooks will hold your name, company address and email for invoice purposes for as long as you are an active client of Epoch Marketing Ltd
7. How is your data used?
Any data submitted to Epoch Marketing Ltd via www.epochmarketingltd.com or by any other means is only ever used solely for the purpose in which it is supplied. We only collect the data that we need. This is normally a name, phone number and email address and sometimes an address.
The information we collect is used to keep you informed and ensure any projects we engage in together can run as smoothly as possible.
8. Your rights
The GDPR provides the following rights for individuals (data subjects):
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
If you would like a copy of some or all of your personal information or to request rectification or erasure, please email Epoch Marketing Ltd. We will respond to your request to modify or delete information within 28 days.
Cookies
What are cookies?
Cookies are small text files that can track website use and personalise content. Don’t worry though, they don’t tell anyone who you are.
What are cookies?
Epoch Marketing Ltd uses the following cookies:
- _ga
- _gid
- _gat
These are ‘third party’ cookies, meaning they store information used by Google Analytics to analyse visitor activity.
More information can be found on the Google Privacy Policy
Further information including how to control cookies on your computer can be found at www.aboutcookies.org
This website uses cookies to track visitor flow using Google Analytics.